Please go to the website of www.eventim.de and click on Special Tickets or VIP Tickets, there you will usually find all information about your ticket. In addition, VIP tickets are sometimes offered by the respective event venue, which contents you can obtain directly from the event venue.
In principle, every visitor needs a valid ticket, regardless of age. However, depending on the event and the age of the child, exceptions will be made. Please inform yourself about this in advance directly to us: email@example.com / 0921/746 00-0.
A free ticket for an accompanying person will only be issued if the disabled person requires an accompanying person and this is indicated by a "B" on his/her disabled person's ID card. This is a voluntary service of the organizer.
As a rule, it is permitted to bring along and use mobile phone cameras as well as small, compact digital cameras. Video cameras as well as SLR cameras, system cameras/bridge cameras are generally not permitted. Depending on the event, there may be general photo bans and other exceptions.
As a matter of principle, it is forbidden to take any food or drink with you in the halls/arenas. Exceptions apply to guests who are required to carry food and drink due to illness on presentation of a medical certificate or corresponding identification. The catering of babies and toddlers is also excluded from a ban. Please contact the hall here.
Oversized luggage, such as travel bags, are not allowed at our events. Belt bags or small bags may have a maximum size of DIN A4 (29.5cm x 21cm). Backpacks and umbrellas can be brought, but must be left at the cloakroom.
The decision to bring posters depends on the event and the organizer. For concerts and other entertainment events, posters above DIN A3 may not be brought along. Double holders, larger quantities of paper, wallpaper rolls, larger quantities of confetti, etc. are also prohibited. The regulations for a specific event can be requested in advance from the venue.
Every day we receive a large number of individual requests for surprise moments at our events. In order not to prefer / discriminate against any request at this point, we unfortunately cannot comply with your request for a marriage proposal / birthday greeting. The time schedule of the events is very precisely scheduled and must be adhered to, so that no individual surprises can be included here.